Will this end the need to chase conveyancing solicitors on the phone?

first_imgEstate agents have for decades battled the UK’s frustratingly opaque and slow conveyancing system.But according to a proptech platform due to launch later this month, the days of the ‘black hole’ that property transactions disappear into after an offer has been accepted is about to have a very bright light shone into it.Simon Bath, who two years ago set up a conveyancing legal firm but soon realised the system was “broken”, is about to launch When You Move, an integrated online platform that enables solicitors to keep their introducing agent and broker clients up-to-date with the latest progress on each transaction going through the system.“I’m staggered by the process works at the moment – 80% of a sales progressors’ job is to make phone calls to a solicitor who often doesn’t pick up or returns calls enough,” he says.“The level of frustration grows as all the parties try to find out what’s going on.“But we’ve seen that, by using the technology in our own conveyancing business, if you can automate that comms piece then that problem disappears. And the phone stops ringing off the hook all the time.”“We realised the tech had to be focussed on the estate agents and brokers who will use our system because right now I believe most of them have little confidence in the panel system that exists now,” he says.“The way the system has worked until now has been a smoke screen of technology that has not really assisted the introducer or the client.“An agent I know recently asked for an Excel spreadsheet of how all his transactions were progressing and it took four weeks to get to him – that she be instant, surely?”Simon says that rather than tackling problems like this, the conveyancing industry has been busy racing to the bottom as solicitors have competed on fees to ensure they are on ‘page one’ of a panel’s listings.To solve this, When You Move will offer agents a list of four or five hand-picked solicitor firms whose internal systems have been meshed via an API with its platform, but who are paid a proper fee for the work they do.Conveyancing solicitorsAgents are also able to retain or increase their referral fee, Simon claims, because Whey You Move is all tech and fewer people so it takes a smaller slice of the conveyancing fee cake than the current panel providers do because its costs are lower.“Consumers get a mobile app to track the progress of the sale or purchase, agents get a web app and quoting engine and solicitors like us because they don’t have to use ‘another system’ to use When You Move,” says Simon.When You Move prompts solicitors to update the system every three days with a progress report on each transaction and this is then sent automatically to the estate agent involved, reassuring agents that the solicitor is ‘on it’.“Most solicitors can be terrible at being proactive and some of them think it’s beneath them, so we automate that for them by building in a trigger within the platform,” says Simon.“It means the solicitor doesn’t have to think about that comms piece. we take all that away.” simon bath When You Move September 7, 2017Nigel LewisWhat’s your opinion? Cancel replyYou must be logged in to post a comment.Please note: This is a site for professional discussion. Comments will carry your full name and company.This site uses Akismet to reduce spam. Learn how your comment data is processed.Related articles Letting agent fined £11,500 over unlicenced rent-to-rent HMO3rd May 2021 BREAKING: Evictions paperwork must now include ‘breathing space’ scheme details30th April 2021 City dwellers most satisfied with where they live30th April 2021 Home » News » Will this end the need to chase conveyancing solicitors on the phone? previous nextProptechWill this end the need to chase conveyancing solicitors on the phone?We talk to the latest proptech platform to claim it can solve many of the problems that make dealing with solicitors such a pain for estate agents.Nigel Lewis7th September 201702,412 Viewslast_img read more

Commentary: Tales Of Tears And Gunshots

first_imgBy John KrullTheStatehouseFile.com INDIANAPOLIS – A small boy with dark, curly hair and big brown eyes, he looked lost in the hospital bed.This was nearly 25 years ago. I’d gone to interview this child and his family because he had been the victim of a drive-by.He was a third-grader. He was shy. He answered my questions with short, polite answers. He said he couldn’t wait to leave the hospital. He wanted to play again with his friends and his cousins.I asked him if he remembered why he was in the hospital.“I was shot,” he said. “Somebody shot me.”When he said that, his mother and his grandmother, who sat beside his hospital bed, burst into tears.It was a summer of shootings.Almost every week, it seemed the newspaper where I worked sent me to cover the funeral of another teenager or child who had been killed or to talk with grieving parents or family members.One father took me into his dead son’s bedroom. The boy, who had been killed just before his 14th birthday, had been a budding artist.His father showed me his son’s sketches. He talked about how he and his wife had bought their boy a nice set of art supplies for his birthday. They planned to give it to him at a family party.He looked for a long moment at one of his son’s sketches. Then his face twisted into tears.“Why?” he sobbed.I didn’t have an answer.The police officers I interviewed that summer said they felt overwhelmed.There were so many guns flowing into the streets that entire neighborhoods were turned into free-fire zones.That squared with what I had seen.During the school year, a couple of times a week, I’d jog up to an inner-city elementary school over my lunch hour.The principal was a friend of mine. She’d told me that the teaching staff was almost entirely female and that many of the boys in the school would benefit from a male presence.I organized kickball games at recess and talked with boys the principal or the teachers thought needed some special attention.One day, when I trotted up, I saw that the maintenance crew was replacing a window.I asked my friend what happened.She shook her head.“Someone shot it out,” she said.She said it wasn’t the first time it had happened.Some of the children in the school told me they could hear gunshots in their neighborhood at night.One boy the teachers wanted me to work with had an easy laugh and an impish smile. He was bright and had an intuitive understanding of numbers. After kickball, we would play math games or do numbers puzzles.His laugh when he solved a brainteaser faster than I could be joy itself.Three years later, when he was in high school, he went riding with some friends. They ran into another group of guys.Someone had a gun.The little boy who loved numbers was shot.He died.When my friend, the principal, called to tell me about his death, we both sat in silence for a long moment, too stunned to talk.In Texas this week, there are a lot of stories like these.A troubled teenager took his father’s guns to his high school and opened fire. He killed at least 10 people and wounded many others.This happened in a secure school in one of the most gun-happy states in the country. That hasn’t stopped gun advocates from arguing, over the objections of police, parents, students, teachers, and others, that guns shouldn’t be any part of our discussions about how we keep our children safe.For them, guns are always the focus.Me, I can’t help thinking about how many schools and how many teachers have to replace windows, doors, and walls because they’ve been shot up.I wonder how many math prodigies with sweet smiles we’ve lost to gun violence.How many parents stand in their children’s rooms and ask why? through tears.How many small children say, “I was shot. Somebody shot me.”And how many would say that, if they could speak from the grave?FOOTNOTE: John Krull is director of Franklin College’s Pulliam School of Journalism, host of “No Limits” WFYI 90.1 Indianapolis and publisher of TheStatehouseFile.com, a news website powered by Franklin College journalism students.This article was posted by the City-County Observer without bias, opinion or editing.FacebookTwitterCopy LinkEmailSharelast_img read more

Some polling locations have changed in Elkhart County

first_img Previous articleSmall business owners concerned about COVID-19 liability as they reopenNext articleTwo people hospitalized after shooting on Sunnyside Ave. in South Bend Carl Stutsman Pinterest WhatsApp Twitter Twitter Pinterest Facebook Google+ Google+ WhatsApp By Carl Stutsman – May 28, 2020 0 446 (“privacybooths” by eyspahn, CC BY 2.0) If you live in Elkhart County you need to double check your voting location before showing up to vote on Tuesday. Officials with the county announced that some locations have moved or been relocated due to pandemic related concerns.The county has already said they’ve received a record amount of absentee ballots, and they do have enough poll workers for day of but still are seeking alternates.More details about the changes can be found here with ABC 57 News Some polling locations have changed in Elkhart County Facebook CoronavirusIndianaLocalNewslast_img read more