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Image source: Getty Images Adventurous investors like you won’t want to miss out on what could be a truly astonishing opportunity…You see, over the past three years, this AIM-listed company has been quietly powering ahead… rewarding its shareholders with generous share price growth thanks to a carefully orchestrated ‘buy and build’ strategy.And with a first-class management team at the helm, a proven, well-executed business model, plus market-leading positions in high-margin, niche products… our analysts believe there’s still plenty more potential growth in the pipeline.Here’s your chance to discover exactly what has got our Motley Fool UK investment team all hot-under-the-collar about this tiny £350+ million enterprise… inside a specially prepared free investment report.But here’s the really exciting part… right now, we believe many UK investors have quite simply never heard of this company before! The high-calibre small-cap stock flying under the City’s radar See all posts by Harvey Jones You could start with this exciting opportunity. This year’s stock market crash has given investors a great opportunity to build their wealth by investing in cheap UK shares. The FTSE 100 has fallen by more than a quarter this year, which means there are plenty of bargains to be had.You have to choose your stocks carefully, though. Many companies now face a much tougher future. Some will struggle to survive. Yet at the same time, plenty of top companies are trading at tempting prices, as nervy investors dump the good with the bad.5G is here – and shares of this ‘sleeping giant’ could be a great way for you to potentially profit!According to one leading industry firm, the 5G boom could create a global industry worth US$12.3 TRILLION out of thin air…And if you click here we’ll show you something that could be key to unlocking 5G’s full potential…If you want to make a million and enjoy a comfortable retirement, this year’s stock market crash could help power you on your way. I would take this chance to build a balanced portfolio of FTSE 100 and FTSE 250 shares, at today’s reduced prices. If you are feeling wary right now, these tips from the world’s greatest investor, Warren Buffett, might steady your nerves.I’d buy shares in the stock market crashBuffett famously said: “Remember that the stock market is a manic depressive”. By that he means it tends to vary from one extreme to the other. When the news looks good, share prices shoot for the stars, but when it’s bad, they crash back to earth. This is the price you pay for the much higher return that equities generate over the longer run. So do not run for cover when stock markets crash, treat it as part of the ride.In a bear market, investors lose their nerves and become risk averse. However, Buffett tells us that the real threat does not come from a stock market crash, but yourself. “Risk comes from not knowing what you are doing”.Investors who don’t know what they are doing will come unstuck, say, by panic selling and crystallising their losses, or trying to make a fast buck from short-term trading. Those who do know will be looking to buy quality companies trading at bargain prices, with the aim of holding them for the long term. As Buffett said: “Only buy something that you’d be perfectly happy to hold if the market shut down for 10 years”.I’d buy cheap UK shares to make a millionHistory shows us that stock markets always recover from a crash, if you give them enough time. Focus your energies on shares that will be there, even if it takes several years to bounce back from Covid-19. So do not just buy cheap shares in the hope of making a fast million. Look for financially strong businesses with loyal customers, steady cash flows, minimal debt, and a wide economic moat to guard against competitors. They may also be able to take advantage of distressed competitors, by snapping them up at reduced prices.If you know what your are doing, I reckon this year’s stock market crash offers long-term investors a huge opportunity. As Buffett said: “Opportunities come infrequently. When it rains gold, put out the bucket, not the thimble”. Harvey Jones | Tuesday, 3rd November, 2020 Renowned stock-picker Mark Rogers and his analyst team at The Motley Fool UK have named 6 shares that they believe UK investors should consider buying NOW.So if you’re looking for more stock ideas to try and best position your portfolio today, then it might be a good day for you. Because we’re offering a full 33% off your first year of membership to our flagship share-tipping service, backed by our ‘no quibbles’ 30-day subscription fee refund guarantee. Our 6 ‘Best Buys Now’ Shares Enter Your Email Address I would like to receive emails from you about product information and offers from The Fool and its business partners. Each of these emails will provide a link to unsubscribe from future emails. More information about how The Fool collects, stores, and handles personal data is available in its Privacy Statement. 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The Saracens front-rower talks laughs, lockdown and latte art This article originally appeared in the June 2020 edition of Rugby World magazine. Follow Rugby World on Facebook, Instagram and Twitter. What else have you been up to? My partner, Katie, is working from home so Monday to Friday, nine ’til five, I’m trying to occupy myself. I’m finding jobs to do around the house, things I’ve put off. We also have a dog, Otto, so it’s been great to take him out.Will it be strange when rugby returns? It’ll take some getting used to again but I’m excited to get back to it. The reflection has allowed us to realise how great what we do is. I miss the boys and the competitive element.BUY RUGBY WORLD MAGAZINE ONLINEWhat would you like to achieve outside of rugby? I’d like to further the physio business I’ve set up, Carter & George, to replicate what we’ve done so that three or four more are open by the time I’ve retired. That would almost allow me to phase out of rugby into my own business. Working for yourself is every retired rugby player’s dream. Downtime with… England hooker Jamie GeorgeHow have you found lockdown? I’m quite lucky because I have a home gym set-up to keep me ticking over and we also have some outside space, so I’ve spent a lot of time in the garden.Rarely do you get an opportunity to completely switch off rugby-wise. Even in the off-season, after about a week you’re thinking about pre-season and the season ahead, so it’s been good to sit back and reflect on what’s just been.How have you been training?I’ve got weights and a Wattbike at home, and it’s been nice training on my own schedule. I’ve done a few longer Wattbike sessions using Zwift to ride with others (virtually).We also have a Philosophy Club at Saracens. We have a topic, say the art of listening, and David Jones – personal development manager – presents on what philosophers’ theories would be so there’s an educational element. Then it opens up into a forum on whether you’re a good listener. We’ve been running that for years and now do it over Zoom.What about staying entertained? I’ve run a few quizzes with a Saracens group of six couples on a Friday night over Zoom, which is good fun. I was the initial quizmaster but now whoever loses has to run the next quiz.Lots of rugby questions? No. It’s a pub quiz-type vibe. I did ask what significant sporting event took place on 22 November 2003. No one got it right – Owen (Farrell) was playing and I thought, ‘You should know this’! Close-up: Saracens, England and Lions hooker Jamie George (Getty Images) LATEST RUGBY WORLD MAGAZINE SUBSCRIPTION DEALS If you could be any of your team-mates, who would it be? For a day? There are a few I’d want to know what goes through their mind. Richard Barrington is one. He is just constantly on the move and is the most sociable bloke ever.What’s the best practical joke you’ve witnessed? I’m not naming names but once someone’s car was completely covered in yellow Post-it stickers. He was raging – his car is his prized possession.What annoys you? I hate the sound of cutlery rubbing together or if someone bites a fork or a spoon. That sound sends shivers down my spine.Who’d you like to be stuck in a lift with? A lot of people would say Michael Jordan or Tiger Woods, but I don’t think you need to go for a big personality.You want someone who is a bit more relatable. Actually, having said that I’m going to go for someone completely unrelatable – Prince Harry – because then you’d get out of that lift quickly.Thanks for the lift! Prince Harry and Meghan Markle (Getty Images)If your house was on fire, what would you save? Katie and Otto are safe. The coffee machine. With England, the coffee machine in the team room is a social gathering spot. Manu Tuilagi is the main barista – he can do swans and stuff on the top. Elliot Daly isn’t far off. I’m progressing. I gave a latte art lesson on a video call with Tim Streather, who used to play for us, the other day.What’s your guilty pleasure? Chocolate. It’s usually white but I’ve started on the 70% stuff flavoured with orange or sea salt. Reduce the calories in lockdown!If you could have one superpower, what would it be? Invisibility. Then you could creep into meetings you’re not allowed into. When a director of rugby takes a player into a room, everyone wants to know what is going on.How’d you like to be remembered? As someone who didn’t change regardless of success. Or failure. TAGS: Saracens
Course Director Jerusalem, Israel TryTank Experimental Lab and York St. John University of England Launch Survey to Study the Impact of Covid-19 on the Episcopal Church TryTank Experimental Lab Back to Press Releases Episcopal Migration Ministries’ Virtual Prayer Vigil for World Refugee Day Facebook Live Prayer Vigil June 20 @ 7 p.m. ET Rector Albany, NY Family Ministry Coordinator Baton Rouge, LA Join the Episcopal Diocese of Texas in Celebrating the Pauli Murray Feast Online Worship Service June 27 Remember Holy Land Christians on Jerusalem Sunday, June 20 American Friends of the Episcopal Diocese of Jerusalem Rector Hopkinsville, KY Gender Justice, The Church Investment Group Commends the Taskforce on the Theology of Money on its report, The Theology of Money and Investing as Doing Theology Church Investment Group An Evening with Presiding Bishop Curry and Iconographer Kelly Latimore Episcopal Migration Ministries via Zoom June 23 @ 6 p.m. ET Rector Washington, DC Ya no son extranjeros: Un diálogo acerca de inmigración Una conversación de Zoom June 22 @ 7 p.m. ET New Berrigan Book With Episcopal Roots Cascade Books Submit a Press Release Rector Tampa, FL Director of Administration & Finance Atlanta, GA This Summer’s Anti-Racism Training Online Course (Diocese of New Jersey) June 18-July 16 Rector Martinsville, VA Rector Shreveport, LA Assistant/Associate Priest Scottsdale, AZ Rector/Priest in Charge (PT) Lisbon, ME Featured Events Missioner for Disaster Resilience Sacramento, CA Episcopal Church Office of Public AffairsPosted Dec 12, 2018 Associate Priest for Pastoral Care New York, NY Assistant/Associate Rector Morristown, NJ Episcopal Office of Public Affairs, Press Release Service The Church Pension Fund Invests $20 Million in Impact Investment Fund Designed to Preserve Workforce Housing Communities Nationwide Church Pension Group Priest-in-Charge Lebanon, OH Episcopal Charities of the Diocese of New York Hires Reverend Kevin W. VanHook, II as Executive Director Episcopal Charities of the Diocese of New York Director of Music Morristown, NJ Tags Rector Smithfield, NC Submit a Job Listing Rector Pittsburgh, PA Rector Collierville, TN Letter to the Episcopal Church from the Presiding Bishop and President of the House of Deputies Statue of Limitations Suspension for Clergy Sexual Misconduct Begins January 1, 2019 Curate (Associate & Priest-in-Charge) Traverse City, MI Seminary of the Southwest announces appointment of two new full time faculty members Seminary of the Southwest Associate Rector for Family Ministries Anchorage, AK Rector Bath, NC Presiding Bishop Michael Curry In-person Retreat: Thanksgiving Trinity Retreat Center (West Cornwall, CT) Nov. 24-28 Submit an Event Listing Inaugural Diocesan Feast Day Celebrating Juneteenth San Francisco, CA (and livestream) June 19 @ 2 p.m. PT Rector Knoxville, TN Rector and Chaplain Eugene, OR Rector Belleville, IL Bishop Diocesan Springfield, IL Featured Jobs & Calls Priest Associate or Director of Adult Ministries Greenville, SC Associate Rector Columbus, GA Curate Diocese of Nebraska Advent 2018Dear People of God in the Episcopal Church:Nearly a year ago, we issued a call for the church to examine its history and come to a fuller understanding of how we have handled or mishandled cases of sexual harassment, exploitation and abuse through the years. In particular, we asked to hear voices from the wider church at General Convention so that deputies and bishops might consider both how to atone for the church’s past and shape a more just future. As followers of Jesus of Nazareth, as children of God with all people, we could do no less, and we must do more.In July, General Convention considered 26 resolutions and one memorial addressing issues the #MeToo movement has brought to light, many of them developed by the House of Deputies Special Committee on Sexual Harassment and Exploitation. One of these resolutions, Resolution D034, suspends for three years the canon (church law) that places a time limit on initiating proceedings in cases of clergy sexual misconduct against adults. There is no time limit on reporting clergy sexual misconduct against children and youth under age 21.As a result of this resolution, from January 1, 2019 until December 31, 2021, those who wish to bring a case of sexual misconduct against a member of the clergy will be able to do so, regardless of how long ago the alleged misconduct occurred. Allegations of misconduct can be made to the intake officer in the diocese where the alleged misconduct occurred, or, if the allegation is against a bishop, to the Office of Pastoral Development. You can learn how to reach the intake officer in a diocese by checking its website or calling the bishop’s office.We hope that this temporary suspension of the statute of limitations will be one way for the church to come to terms with cases of sexual misconduct in our collective past. Between now and General Convention in 2021, laypeople, clergy and bishops appointed to several task forces created by the 2018 General Convention will be working on other ways of addressing these issues, including a process to help the church engage in truth-telling, confession, and reconciliation regarding our history of gender-based discrimination, harassment and violence.We are grateful to the many deputies, bishops and other volunteers across the church whose careful work before, during, and after General Convention is helping our church move closer to the day when, having repented of our sins and amended our common life, we may be restored in love, grace and trust with each other through our Savior Jesus Christ.Faithfully,The Most Rev. Michael B. Curry The Rev. Gay Clark JenningsPresiding Bishop and Primate President, House of Deputies Virtual Celebration of the Jerusalem Princess Basma Center Zoom Conversation June 19 @ 12 p.m. ET Cathedral Dean Boise, ID AddThis Sharing ButtonsShare to PrintFriendlyPrintFriendlyShare to FacebookFacebookShare to TwitterTwitterShare to EmailEmailShare to MoreAddThis Assistant/Associate Rector Washington, DC Canon for Family Ministry Jackson, MS Youth Minister Lorton, VA Rector (FT or PT) Indian River, MI
Lead Architects: House at Joo Hong Road / Lim Chai Boon Projects “COPY” CopyHouses•Singapore House at Joo Hong Road / Lim Chai BoonSave this projectSaveHouse at Joo Hong Road / Lim Chai BoonSave this picture!© Kwan Yeong Kang+ 25Curated by Martita Vial Share Manufacturers: AutoDesk, Grohe, Mapei, Vitra, M Metal, Singapore Safety Glass Architects: Lim Chai Boon Area Area of this architecture project Photographs: Kwan Yeong Kang Manufacturers Brands with products used in this architecture project Singapore Products used in this ProjectRenders / 3D AnimationAutodeskAutoCAD 2D and 3D Design SoftwareDesign Team:Kwan Yeong Kang, Serene WongClients:Tan Chee Yong, Rebecca ChiaCountry:SingaporeMore SpecsLess SpecsSave this picture!© Kwan Yeong KangText description provided by the architects. The project was fundamentally conceived by a husband and wife team, both architects, who set out to design a 3-generation dwelling for themselves, a modern tropical house which transcends beyond the confines of a tight intermediate terrace plot. One of the main challenges faced by the couple, who were avid swimmers, was how to accommodate a lap pool of decent size within the confines of an intermediate terrace house while not sacrificing the functional needs of the living spaces. The design solution that arises adopts the unconventional approach of lifting the living spaces of the house from the 2nd storey while freeing up the ground floor for a 21m lap pool and spa facilities.Save this picture!© Kwan Yeong KangSave this picture!Floor Plans 1Save this picture!© Kwan Yeong KangThe vast stretch of the pool and the linear composition of elements on the ground floor refutes the perception of the site as diminutive and narrow and greatly enhances the perception of the spaces which extends beyond its physical boundaries. The enduring concept of the courtyard house was also introduced where a 4-story air well rises above the lap pool at the heart of the house. All living spaces are planned around the central courtyard, with dual frontages – internal courtyard view and the exterior, maximizing both natural lighting and cross ventilation.Save this picture!© Kwan Yeong KangAs such, the stacked effect created from the open courtyard and the provision of an extensive slide and fold window walls on all elevations allowing for maximum cross ventilation, give rise to living spaces which are constantly breezy. Functionally, the courtyard also serves as the volume which spatially connects the various familial spaces, allowing constant visual connectivity and communication between the occupants. The house and its occupants embrace a lifestyle that transits seamlessly between inside and outside, between intimate conditions and expansive prospects, all while in conversation with nature.Save this picture!© Kwan Yeong KangThe main elevations of house are defined by a sleek rectilinear volume which extends the length of the plot while framing the various architectural elements – a series of vertical operable screens and a cantilevered volume which extends out as an open terrace. Use of full-height operable aluminum pivot screens along the front and back facade allows filtered natural light into the interiors while regulating the degree of privacy needed due to the close proximity to neighbors. Lush provision of vernonia elliptica along the perimeter of the courtyard on every floor gives the appearance of a verdant green curtain along common corridors leading to the bedrooms.Save this picture!© Kwan Yeong KangSave this picture!SectionsSave this picture!© Kwan Yeong KangBathrooms are designed as open-concept or open to the sky with flourishing shrubbery as a privacy veil, blurring the lines between the interior and exterior and the spaces appear to extend beyond the confines of the actual interior. The architects employed a controlled palette of materials for the house, with the conscious intention of revealing the true elements of construction as it is. Structural elements were explicitly left as bare screed finishes contrast against textured masonry walls throughout the house. In essence, the architects demonstrated deliberateness in the crafting of the house, creating a home which is optimized not augmented. What the house lacks in square footage it provides in volume and views – an inversion of expectation.Save this picture!© Kwan Yeong KangProject gallerySee allShow lessKSR House / Yapi Studyo ArchitectsSelected ProjectsHouse T / META-ProjectSelected Projects Share Products translation missing: en-US.post.svg.material_description “COPY” Houses Year: Area: 379 m² Year Completion year of this architecture project ShareFacebookTwitterPinterestWhatsappMailOrhttps://www.archdaily.com/920403/house-at-joo-hong-road-lim-chai-boon Clipboard Photographs CopyAbout this officeLim Chai BoonOfficeFollowProductConcrete#TagsProjectsBuilt ProjectsSelected ProjectsResidential ArchitectureHousesSingaporePublished on July 06, 2019Cite: “House at Joo Hong Road / Lim Chai Boon” 05 Jul 2019. ArchDaily. Accessed 11 Jun 2021.
Photographs: Didac Guxens Manufacturers Brands with products used in this architecture project “COPY” 2015 Spain Houses House 1105 / H Arquitectes Save this picture!© Didac Guxens+ 21Curated by Danae Santibañez Share Area: 120 m² Year Completion year of this architecture project ShareFacebookTwitterPinterestWhatsappMailOrhttps://www.archdaily.com/799081/house-1105-harquitectes Clipboard Manufacturers: Palau Alpicat, 9INTEX, Gutex, STILPLANTDesign Team:David Lorente, Josep Ricart, Xavier Ros, Roger TudóCollaborators:Blai Carrero, Montse FornésQuantity Surveyor:Carla Piñol MorenoConstructor:MAHECOCity:Cerdanyola del VallèsCountry:SpainMore SpecsLess SpecsSave this picture!© Didac GuxensRecommended ProductsDoorsGorter HatchesRoof Hatch – RHT AluminiumMetallicsSculptformClick-on Battens in Ivanhoe ApartmentsMetallicsKriskadecorMetal Fabric – Outdoor CladdingWindowsLibartVertical Retracting Doors & Windows… A really small facing South plot, the result of Judith’s parent’s house segregation…This brief site description contains the main conditions to explain the project strategy: The size explains the height and number of floors (3) and the minimum occupation possible (40 m2). Parents are the reason to concentrate the free space converting the garden into access and lobby of the house. The orientation explains how the south facade is the main source of light and views; it does so without any limit, using a set of large recycled windows. The overtures are complemented by a polycarbonate greenhouse gallery that performs as heat collector and sun protector. Only the north facade contains other windows to allow good cross ventilation.Save this picture!© Didac GuxensSave this picture!SectionSave this picture!© Didac GuxensSave this picture!SectionSave this picture!© Didac GuxensThe stairs, single-section, transversal and reversible, acts as vertical circulation and distributor of the six resulting spaces, only the bathroom and laundry are specific to it’s function, the rest five assume in ambiguous way the domestic program awarded at the end by customers. The spaces are highly characterized in terms of geometry, material, and comfort but little in terms of function.Save this picture!© Didac GuxensOriginally published on November 10, 2016. Project gallerySee allShow lessThe Far Site House / TechnoArchitectureSelected ProjectsA House in Trees / Nguyen Khac Phuoc ArchitectsSelected Projects Share ShareFacebookTwitterPinterestWhatsappMailOrhttps://www.archdaily.com/799081/house-1105-harquitectes Clipboard Architects: HARQUITECTES Area Area of this architecture project House 1105 / H ArquitectesSave this projectSaveHouse 1105 / H Arquitectes “COPY” Photographs Year: ArchDaily CopyHouses•Cerdanyola del Vallès, Spain Projects CopyAbout this officeHARQUITECTESOfficeFollowProductsWoodConcreteBrick#TagsProjectsBuilt ProjectsSelected ProjectsResidential ArchitectureHousesCerdanyola del VallèsIcebergOn InstagramSpainPublished on September 20, 2020Cite: “House 1105 / H Arquitectes” 20 Sep 2020. ArchDaily. Accessed 10 Jun 2021.
ICT Hub publishes two accessibility information packs Tagged with: Digital Technology AddThis Sharing ButtonsShare to TwitterTwitterShare to FacebookFacebookShare to LinkedInLinkedInShare to EmailEmailShare to WhatsAppWhatsAppShare to MessengerMessengerShare to MoreAddThis 20 total views, 1 views today AddThis Sharing ButtonsShare to TwitterTwitterShare to FacebookFacebookShare to LinkedInLinkedInShare to EmailEmailShare to WhatsAppWhatsAppShare to MessengerMessengerShare to MoreAddThis The ICT Hub has published two accessibility information packs produced by AbilityNet to help voluntary organisations be aware of, plan and take practical steps to improve their accessibility.The Easy Free and Quick ICT Accessibility Pack explains why accessibility is vital to improve voluntary organisations’ services to beneficiaries, staff and volunteers. It explains how organisations can enhance the efficiency and reach of their services, and aims to clarify organisations’ legal obligations to make adjustments for disabled people.The Web Accessibility for Voluntary and Community Organisations pack is a practical introduction to web accessilibity which will give organisations the information they need to make their sites accessible. Advertisement About Howard Lake Howard Lake is a digital fundraising entrepreneur. Publisher of UK Fundraising, the world’s first web resource for professional fundraisers, since 1994. Trainer and consultant in digital fundraising. Founder of Fundraising Camp and co-founder of GoodJobs.org.uk. Researching massive growth in giving. Howard Lake | 19 June 2006 | News Both guides are available at no charge.
Building left unity was on the agenda in Morgantown, W.Va., where the inaugural Mid-Atlantic Solidarity Conference was held April 18. The conference was coordinated by the Left Alliance at West Virginia University. Members of the following groups in the region attended the conference: the Appalachian Left, Workers World Party, Fight Imperialism, Stand Together (FIST), Kentucky Workers League, Fairmont State Gay/Straight Alliance, FIRSTHAND Coffee Co-op, Mountaineers for Fair Labor, Gender Equality Movement, GetEqual, WV Mountain Party, Sierra Club and Planned Parenthood.Workers World Party held a panel titled “Empire in Crisis: Uniting the Struggles to Defeat Racist State Terror, Austerity and Endless War” featuring three speakers: Sara Benjamin, Scott Williams and this writer.The Left Alliance hopes to make this event a regular occurrence and looks forward to building a unified left movement in the region.The following day on April 19, the Left Alliance, Appalachian Left, Kentucky Workers League, Workers World Party and FIST demonstrated in front of the Mountainlair Student Center at WVU as part of the International Day of Solidarity with Venezuela. Protesters received a great deal of favorable feedback as they waved a Venezuelan flag and held signs calling on President Obama to remove the sanctions on Venezuelan officials. The protesters also called for the U.S. to immediately cease activity aimed at undermining the Bolivarian Revolution, such as the recently defeated coup attempt on Venezuelan President Nicolás Maduro.FacebookTwitterWhatsAppEmailPrintMoreShare thisFacebookTwitterWhatsAppEmailPrintMoreShare this
About Author: David Wharton Default Servicing Technology 2019-02-01 David Wharton Data Provider Black Knight to Acquire Top of Mind 2 days ago The Best Markets For Residential Property Investors 2 days ago February 1, 2019 4,270 Views Looking for Solutions Print This Post Demand Propels Home Prices Upward 2 days ago Governmental Measures Target Expanded Access to Affordable Housing 2 days ago Subscribe Governmental Measures Target Expanded Access to Affordable Housing 2 days ago in Daily Dose, Featured, News, Print Features, Servicing Home / Daily Dose / Looking for Solutions Previous: Crapo’s 5-Point Plan for Housing Finance Reform Next: Is the Balance of Power Swinging Back Toward Homebuyers? Editor’s Note: This feature originally appeared in the February issue of DS News, out now. In the early months of 2019, default servicing continues on much the same path it’s traveled for some time now, with all corners of the industry continuing to try and find ways to thrive in an ongoing low-volume environment. With the cost of servicing non-performing loans increasing, it behooves servicers, vendors, and their partners to explore their systems and processes in order to ensure they’re working in a smart, streamlined, and efficient manner.“Fewer loans are going to full foreclosure, and therefore infrastructure costs previously set in place from the 2008 crisis are now being spread over fewer loans, making the per-loan cost of foreclosure much more significant,” said Steven Mowers, President, Claims Recovery Financial Services (CRFS).However, Yvette Gilmore, Freddie Mac’s SVP, Servicer Relationship and Performance Management told DS News that evolving and innovative technology can help offset those costs. “We understand that, in servicing, we all need to innovate. We must keep up with constant innovation and stay ahead of the technological curve,” Gilmore said. With a dizzying array of new technologies continuing to evolve, businesses have plenty of new opportunities to get the most bang for their buck—but only if approach innovation in the right way.For this month’s edition, DS News spoke to a collection of servicers, vendors, and government representatives to see what lessons they’re learning in the trenches, and what takeaways default servicing professionals can apply to their own day-to-day processes and longer-term plans.MORE WITH LESS In December, Altisource released a “State of the Servicer Industry” report based on their 2018 survey of 200 professionals working in the mortgage default servicing industry. The report touches on several important trends at play in the current servicing landscape—a trend toward consolidation, the importance of compliance management, the ways in which technology can improve efficiencies, but also the crucial nature of interpersonal communication and collaboration.Kristen Estrella, VP, Division Operations, First American Mortgage Solutions, said that one way the industry is adapting is through service providers introducing multi-functional products and technology solutions that enable servicers to do more with less. For example, Estrella said, “Technology solutions now allow servicers to leverage prior title work, which can shorten timelines and lead to quicker decisions for borrowers, as well as potentially increase data integrity.”For servicers looking to take ownership of these issues and improve their processes, there’s a host of financial technology in varying stages of development and applicability. Just one question: where to begin? “You have to invest to support the work that you’re doing, and the default side of servicing is the most complex, labor-intensive piece of the industry,” said Denis Brosnan, CEO, DIMONT. “It’s challenging to maintain the level of investment needed to handle that work with the volume levels that we have.” Brosnan added that these costs were also compounded by compliance issues.Whether it’s a case of choosing single vendors who can provide end-to-end services or simply working to ensure that all points of contact with partners are as efficient as possible, one thread runs through nearly every corner of the default industry today: doing more with less. “Mortgage service companies need to choose a field services partner that has a proven record of providing quality results in a timely manner, and technology plays a key role in this,” said Alan Jaffa, CEO, Safeguard Properties. “Those field services companies that make a major investment in technologies like mobile, geolocation, and automation are more likely to deliver property data more quickly.”Anuj Jain, Head of Loss Mitigation and Default Servicing, Chase Home Lending, told DS News that Chase is working toward several priorities in 2019, including “working alongside HUD and other agencies to make the retention/loss mitigation, property auction, and conveyance process easier.” Jain also emphasized the leveraging of technology such as artificial intelligence (AI), optical character recognition (OCR), and robotics to help reduce the need for manual work.NEW TECH, NEW TOOLSTechnology offers the promise of new solutions to even the most stubborn problems. But all that shiny potential demands a measured, deliberate, and strategic approach in order to provide the best results. “Seeking a ‘technology solution’ is similar to developing a ‘better mousetrap,’” Mowers said. “Any new system is only as good as the integrity and structure of the underlying data that supports it. There is a more pressing need for the integration of transactional data and source documentation with the goal of an industry-accepted naming convention, standard, and interface.”Once those pieces are in place, Mowers said, technology gains will become more effective. “From a technology and workflow perspective, we’re only beginning to scratch the surface of what we can do with data in the foreclosure and default process,” Estrella said. “Servicers who recognize the transformative power of data are actively engaging in different integrations and partnerships with software companies.” Estrella cited First American’s own Digital Gateway, which, she explained “enables servicers to flexibly access only the data assets and services they need through APIs.”Steve Butler, General Manager and Founder, AI Foundry, predicts that 2019 will see one long-used technology headed toward increasing obsolescence: optical-character recognition (OCR), the conversion of written or typed characters into a digital medium via scanners or other means. “OCR was invented a century ago and is losing its utility in modern times because it can’t do anything intelligent with the text it scans,” Butler said. He anticipates that OCR will increasingly give way to AI technology that enables machines to ‘read and react’ to content. “This will enable a boom in ‘white collar automation’ where manual document processes (such as mortgage processing) are replaced by software-based robotics processing.”Susan Connally, VP, Surveillance Operations, Radian, said she believes robotic process automation could be hugely helpful in improving the claim-filing process. She told DS News, “There is a push to try to automate that process as best we can in order to pull all of the supporting documents that need to be filed with the claim and automate that process.”One common response among the industry players DS News spoke to for this piece is a need for more efficient ways to handle the volumes of data inherent in default servicing and its related practices—ways to track it, ways to keep it up-to-date, and ways to more effectively share and communicate it between different entities. Technologies such as blockchain, AI, machine learning (ML), and robotic assistants all have enormous potential to help, whether on the data–management front or in streamlining or automating interactions with borrowers or industry partners.As Chase’s Jain told us, it all amounts to improved efficiencies and overall cost savings—in theory, at least.“Intuitively, we can all see and understand the benefits, but servicers must be careful not to fall into a trap,” said Sean Ryan, CEO, Aspen Grove Solutions. “If you don’t invest in gathering the data and creating effective data models, your investment in AI/ML tools will be much more difficult and expensive and may not have the desired outcomes.”Brosnan spotlighted another common industry buzzword in the fintech realm: robotic process automation (RPA). “That’s a fancy term for ‘better workflow,’” Brosnan said. “There’s not going to be an end-to-end workflow system that handles everything. What servicers need to do is to look to their vendors that have their own systems and enable those systems to work with each other.” That can be a challenge, but some industry players are already seeing key benefits from implementing RPA solutions.“We recently took a process in our bankruptcy department that used to take a person about 30 minutes to do,” said Gagan Sharma, President & CEO, BSI Financial. “Through an RPA pilot, we were able to reduce that to about two minutes that effectively requires a human being just to do one click. It saves time, but it also improves compliance. We are minimizing the likelihood of human error in the process.”Debbie Hoffman, CEO and Founder, Symmetry Blockchain Solutions, said that advances within other industries in the areas of AI and data aggregation are beginning to seep into the worlds of mortgage lending and servicing, but there is still a long way to go yet. “AI can be used to assist with the underwriting and loan-processing actions by extracting borrower information,” Hoffman said. “It can be used to verify income, insurance, and assets that would otherwise need to be manually checked.The biggest issue in this area may be the inherent challenge of addressing bias in AI.” First American’s Estrella told DS News that “improvements in workflow software options to include and leverage data, title work, and new document generation functionalities are all innovations that will significantly impact servicing in the next few years, as the industry continues to move towards digital mortgages.”“Machine learning, combined with RPA, could be transformative in our business,” Sharma said. “However, it will be a continuum and an evolution. There’s no one silver bullet.”KEEPING CHANNELS OPEN Navigating the modern default servicing landscape requires constant, efficient communication between one’s own team, other partner vendors, and the various government agencies with which the industry interacts, including the GSEs. Keeping one’s bearings in a twisting maze of regulatory requirements from federal, state, and local levels can be overwhelming.Where technology has perhaps the greatest potential to assist the industry is in not just automating more processes, but in helping ensure that the massive amounts of data inherent in mortgage servicing can pass from one point of contact to another as seamlessly as possible. “Workflow and documentation technologies are not, in and of themselves, all that transformative,” Brosnan said. “What’s transformative is moving data between various systems so that everybody can interact. That continues to be a spotty and frustrating challenge for the industry.”Lori Eshoo, President and CEO, National Tax Search, told DS News that she’s already seen robotic technology giving her company a huge advantage in its ability to keep track of tax payments and impending penalties for their clients. In the past, National Tax Search would have to buy current and delinquent tax files from the various respective states on a monthly basis in order to stay abreast of penalties.Now, with robotic technology that allows the company to access digital versions of those files for states that have put them online, NTS can access that same data on a weekly or even a daily basis. However, that level of automation and technological advance is not consistent across the board, with some states jumping aboard the digitization bandwagon sooner than others. Nevertheless, taking advantage of automating these processes and data pulls as much as possible can result in significant cost savings.Eshoo also emphasized the importance of building and maintaining automated program interfaces that allow external vendors such as NTS to interact with servicer’s systems to share and update data on both sides in a seamless manner. “That’s the future of updating servicing systems on a nightly basis,” Eshoo said, “being able to transfer data from our system to their system without having somebody in the middle.” Aspen Grove’s Sean Ryan told DS News that ensuring more positive outcomes for borrowers will require the facilitation of more “multidirectional interactions,” rather than focusing only on the loan itself.Ryan explained that he has often seen instances where loss mitigation teams are not connected to the inspection/ preservation oversight teams, or there are different teams for different aspects of the default process. “If the loss mitigation team has no access to what is happening with the property at a critical point in time when a decision is required, how can they make the best-informed decision for the borrower?” Ryan asked. “What if the property has just flipped from occupied to vacant as evidenced by the most recent inspection? What if work is ordered on a property and the borrower reinstates the loan but may not actually be in the house? How does the repair work order get canceled to prevent leakage?”Ryan said that these issues can be addressed with a connected property servicing platform, integrated in real time to loan servicers, vendors, and other systems used across default servicing. “The dollars to drive technology initiatives can be found in the savings to be realized by the investment itself,” Ryan said.However, knowing the general shape of a solution doesn’t necessarily make it easy to implement. DIMONT’s Denis Brosnan told DS News that one roadblock is, ironically, that the traditional servicing systems already in place are good at what they do. “Their job is to account for a tremendous number of financial transactions across a huge volume of loans,” Brosnan said. “However, the legacy nature of servicers’ technology frameworks frustrates what we call the ‘ilities’—things like usability, extensibility, and interoperability. That’s a huge roadblock to improving efficiency in a complex supply chain.” The solution to many of these disconnected problems, DIMONT’s Brosnan suggests, is to take a holistic approach—to look at ways to both improve internal processes and experiment with technological solutions in a parallel manner.Brosnan cites as an example work DIMONT has done to help streamline the FHA conveyance process. “By working with the adjacent vendors in the supply chain, we’ve come up with an end-to-end solution that combines many processes related to property preservation, hazard claims, and the FHA claims process,” Brosnan said. “It’s more than just technology. We need ways that we can leverage the commonality of data and try to be multiple parallel processing while we have the opportunity.” As servicers and service providers continue to innovate, so too do the GSEs.Tracy Stephan, VP – Enterprise Innovation, Fannie Mae, pointed to Fannie Mae’s Servicing Marketplace as a key enabler of Fannie’s work toward building greater efficiency within the housing finance sector. “In the past, matchmaking between a seller and servicer has taken several months or more for a seller to identify a servicer, agree on the price, and finalize the transaction,” Stephan said. Servicing Marketplace was developed to help decrease that timeline, providing all parties with transparent pricing, a standardized process, and standardized data requirements.CRFS’ Mowers told DS News that they have seen an abundance of what he called “avoidable errors” that occur during servicers’ loss mitigation actions—often early in the process and which aren’t identified until much later. “Once realized, the cost of these errors can include curtailment of advances or the rejection of the full claim amount within an audit,” Mowers said. “These ‘errors,’ which often result in monetary losses, become more difficult to identify as loan populations are transferred from servicer to servicer.”Ferreting out these mistakes that are lying dormant in a servicer’s inventory can be an enormous challenge, and are something that won’t easily be solved by technological innovation alone. It requires an ongoing commitment to examining those internal processes to identify breakdowns and inefficiencies. Radian’s Susan Connally also hit upon this lack of visibility as an issue that stands out for her. “Many servicers have built robust exception reporting that is available but not necessarily shared,” Connally said. “Making sure you’re getting all of the information that you can so you have a complete picture of what the default activities and challenges of your specific portfolio look like is critical.”Fannie Mae’s Stephan explained that one way the GSE is working to help servicers zero in on these problems sooner is through a strong focus on standardizing data and providing better integration through Application Program Interfaces (APIs). “This allows all mortgage industry participants to identify risks earlier in the loan lifecycle, and helps servicers better identify default risks,” Stephan said. This focus has included the launch of the Fannie Mae Developer Portal, which Stephan said “promises to streamline processes for lenders at a time when they need to improve efficiencies and cut costs within their businesses.”Last year, Fannie also created The Exchange, a free online community designed to allow Fannie to collaborate “with housing innovators across the nation to develop and adopt breakthrough ideas and solutions.” Freddie Mac’s Gilmore told DS News that it was important to recognize that the landscape of default servicing is shifting fundamentally. “Many institutions no longer want to service default loans, resulting in our defaulted loans being serviced by a smaller group of customers, most of them being non-banks,” Gilmore said. How are these new players changing the day-to-day way that default servicing is handled? Gilmore said, “You have people who think differently. They’re faster, more agile, and easier to adapt to change.”Gilmore said this change in the landscape is impacting how Freddie Mac pilots its initiatives. “Freddie Mac is focused on updating our processes and technology, based on direct feedback from our servicers, to provide cutting-edge solutions that are faster, simpler, and more user-friendly.” “The end goal is to be more thoughtful in how Freddie Mac works with servicers in order to implement new tech while disrupting existing processes as little as possible, and Freddie Mac is committed to making the overall mortgage experience easier, more cost effective, and more efficient. We are looking at ways to improve the mortgage servicing experience by leading the way through collaboration with our servicers,” Gilmore said. “The only way we can move the mortgage servicing industry forward is together.” As an example, Gilmore pointed to the area of title. “We knew that we had an issue in being able to market REO properties subsequent to a default, and a lot of it had to do with title,” Gilmore said.As such, Freddie is now piloting a direct-title program. “We’re looking at procuring title differently, working with our servicers, so that we ensure a better outcome,” Gilmore said. “We’re on a collaborative journey with our servicers to improve their overall experience. Our servicing partners are critical to bringing about the positive change that we all will benefit from.” THE NEXT STEPS While technology is presenting ways for servicers and their partners to build better, stronger, and more efficient systems, those solutions will only succeed if the industry invests in that technology while also closely examining what other aspects of their processes need to be rethought as well. Aspen Grove’s Sean Ryan cautions that the pressure of day-to-day operations can often take priority over addressing underlying issues in order to reduce expense and increase efficiency. “Servicers and subservicers are challenged from an expense and overhead perspective, and asset owners struggle to ask the right questions and apply the appropriate pressure,” Ryan said. “Default servicing often operates on a postmortem model and tends to look at the problems that have already happened.At Aspen, we implement solutions that ingest and normalize real-time data from various departments, vendors, and service providers on the property timeline to help manage issues in real time. I’d like to see those concepts take root in the larger industry as a whole, as it will help to change the business, drive efficiency, provide for better outcomes for all stakeholders, and enable implementation of data models that could lead to the next level of business understanding through artificial intelligence and machine learning.”Ryan told DS News that one way to move in the right direction is for the industry to adopt standards around data modeling. “If we can increase the standardization of forms and processes across the industry, then data will be more useful, integrations will become easier, and we can cut down expenses.” “Communication is key to our efforts,” said Freddie Mac’s Gilmore. “Making sure that we all understand who the critical partners are along the entire chain—not just the servicers, but the vendors that they utilize and the different ways they obtain their data.” As Gilmore explained, “More and more, the servicers, the GSEs, and their vendor partners are ultimately pulling data from the same sources.So, it’s really about understanding how our partners are managing their business and plugging into that, versus building something brand new that they may not need.” DIMONT’S Denis Bronsan also emphasized the critical nature of an ongoing dialogue between the various parts of the industry, whether directly on a day-to-day basis or via groups such as the National Mortgage Servicing Association or various industry events that bring different organizations together in one place. “The traditional ‘vendor-vendee’ mentality requires the vendee to say, ‘I don’t want to commit to certain contract terms or volume levels.’ I get that, but that’s illogical, and it’s not how other industries work,” Brosnan said. “Amazon and its vendors, they talk all the time about volumes and delivery and standards because they’re dependent upon each other. It’s time for our industry to recognize those interdependencies.” Servicers Navigate the Post-Pandemic World 2 days ago David Wharton, Managing Editor at the Five Star Institute, is a graduate of the University of Texas at Arlington, where he received his B.A. in English and minored in Journalism. Wharton has over 16 years’ experience in journalism and previously worked at Thomson Reuters, a multinational mass media and information firm, as Associate Content Editor, focusing on producing media content related to tax and accounting principles and government rules and regulations for accounting professionals. Wharton has an extensive and diversified portfolio of freelance material, with published contributions in both online and print media publications. Wharton and his family currently reside in Arlington, Texas. He can be reached at [email protected] Demand Propels Home Prices Upward 2 days ago Share Save The Week Ahead: Nearing the Forbearance Exit 2 days ago Servicers Navigate the Post-Pandemic World 2 days ago The Best Markets For Residential Property Investors 2 days ago Data Provider Black Knight to Acquire Top of Mind 2 days ago Related Articles Sign up for DS News Daily Tagged with: Default Servicing Technology
Previous articleMarble Hill Beach Road closed for maintenance worksNext articleHosepipe ban to remain in place despite recent rainfall News Highland Pandemic unemployment payment to stop for thousands tomorrow Important message for people attending LUH’s INR clinic Arranmore progress and potential flagged as population grows Pinterest RELATED ARTICLESMORE FROM AUTHOR Facebook WhatsApp By News Highland – June 22, 2020 Community Enhancement Programme open for applications Google+ AudioHomepage BannerNews Pinterest Facebook News, Sport and Obituaries on Monday May 24th Loganair’s new Derry – Liverpool air service takes off from CODA Nine til Noon Show – Listen back to Monday’s Programme Twitter Google+ Twitter Nearly 33 thousand fewer people will receive the pandemic unemployment payment tomorrow.Over 465 thousand will claim the payment of 350 euro this week.The government says 17 thousand will receive the payment for the last time as they return to work.Elizabeth Canavan from the Department of the Taoiseach says the number of people receiving the payment has dropped as the country reopens:Audio Playerhttps://www.highlandradio.com/wp-content/uploads/2020/06/cadfsfsdfsdfnavan1pm.mp300:0000:0000:00Use Up/Down Arrow keys to increase or decrease volume. WhatsApp